Adaptive Computer Services provides businesses with Managed IT and computer services. We are a 100% Australian owned and managed company situated in the beautiful plateau town of Alstonville in Northern New South Wales. We cover the Northern Rivers areas of Alstonville, Ballina, Bangalow, Casino, Kyogle, Lismore, Byron Bay, Murwillumbah, Tweed Heads, Yamba, Evans Head, Tenterfield and all surrounding areas.


Working  in the Northern Rivers for many years with local IT companies, Phil Elmer and Gary Coutts felt the need to form a company to provide quality  sales and service to the growing business community. Adaptive Computer Services Pty Ltd (ACS) was established in 2000 and has been servicing this region from Grafton to Tweed Heads and out as far as Tenterfield and Warwick in all aspects of IT since then. In 2019 Gary retired leaving the company in the ownership of Philip and Natalie Elmer. The company is committed to being the leader in the supply,  integration, support and service of quality IT equipment to the business, government and education sectors. Our customer base includes some of the major organizations and institutions in this region.

ACS has a philosophy of building long-term partnerships with our clients, based on recognition of their specific IT needs and providing cost-effective solutions. This strategy is supported by our commitment to superior service, from both our sales and service teams.


ACS has an experienced sales team with a solid background in corporate, SOHO, government and education IT environments. We promote quality hardware and software only, and have strong relationships with the leading IT vendors and distributors. This close association results in access to support services for the quick resolution of any issues or problems.


ACS’ team of technicians provides experience across many verticals including agriculture, banking, education, finance, healthcare, legal, manufacturing, medical, real estate and retail.


ACS specializes in Small Business needs in areas such as support services, power protection, end point security, disaster recovery, virtualisation and communications.



Adaptive Computer Services are a local business who are reliable and prompt with their response to our calls. All of the staff are pleasant and easy to deal with, and we are very happy with the service they have given us over the years.

Helen Woods - Former Practice Manager, Moon Street Medical Centre - Ballina
We have been with Adaptive Computer Services since 2018. During this time we have set up our entire IT systems and have rarely run into any problems. When we have, Adaptive have got onto it straight away. With their offsite capabilities they have been able to detect problems before we have noticed them.

Phil and his team have been fantastic!

Melissa Scott - Practice Manager, North Coast Medical Centre - Byron Bay
They did an excellent job, considering this was the first time they had to recover using Datto cloud backup, from a disaster of this magnitude.
Peter Power, M-Power Computing

We provide essential IT services to all our business customers. Book a free 30 minute IT consultation now!



9:00am – 5:00pm


02 6628 5199


02 6628 5199


9:00am – 5:00pm